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Customer Relationship Management

Maximise Customer Engagement with Tailored CRM Solutions

 In today’s competitive business landscape, maintaining strong relationships with customers is more crucial than ever. At Qltc, we offer Customer Relationship Management (CRM) services that help businesses streamline their sales, marketing, and customer support processes. Our solutions are designed to improve engagement, boost customer satisfaction, and drive growth, ensuring your organisation stays customer-focused and competitive.

With our tailored CRM solutions, we enable businesses to effectively manage their customer interactions, automate key processes, and leverage data for insightful decision-making.

Premium Package: Customised for Maximum ImpactGrowth Package: Streamline and OptimiseStarter Package: Getting You Started

Starter Package: Getting You Started

Ideal for businesses taking their first steps into CRM or those looking for basic functionality:

CRM Installation & Setup

Quick, efficient setup to get you started. 

2-Hour Introductory Training

A session to ensure your users are equipped to navigate the CRM.                                                             

Self-Service

Access to the CRM with no ongoing account management, providing flexibility and control.

Growth Package: Streamline and Optimise

Designed for businesses looking to optimise and automate their processes:

CRM Configuration with Automation

Set up for sales pipelines, workflows, and task automation.

5-Hour Detailed Training

Training to cover best practices for team adoption and CRM usage.                                                            

Customer-Managed Operations

Empower your team to handle day-to-day CRM activities with support as needed.

Premium Package: Customised for Maximum Impact

Perfect for businesses requiring advanced, custom CRM solutions for scalability:

Fully Customised CRM

Tailored workflows, automation, and features to meet your unique business needs.

10-Hour Comprehensive Training

In-depth training for your team on CRM functions, best practices, and advanced features.                                                           

Priority Support

End-to-end management, ensuring your CRM runs smoothly at all times.

Why Choose Qltc for CRM Solutions?

List and describe the key features of your solution or service.

Tailored CRM Solutions

We customise each CRM system to meet your specific business needs, ensuring a seamless fit for your operations.

End-to-End Support

From installation to ongoing management, we provide full-service support to ensure your CRM is working at its best.

Efficiency and Automation

Our CRM systems streamline workflows, reduce manual tasks, and enhance productivity, giving your team more time to focus on what matters.